Terms And Conditions

Air Conditioner Cleaning


Please take the time to read these terms and conditions. By engaging our Air Conditioning Cleaning Service, you are agreeing to these terms and conditions.


Purify Air Con Cleaning agrees to exercise all commercial care in the service provided.


Purify Air Con Cleaning cannot be held responsible for any pre-existing condition that is not apparent upon visual inspection.


These conditions may include but are not limited to:

– Customer must allow for reasonable access and clearance to all Air Con Units to be cleaned.

– Faulty Remote Controls, Exhausted Batteries or Corrosion.

– Faulty Printed Circuit Boards in the Evaporator/Condenser.

– Worn Airflow Louver Motors or Brittle Louvers / Filters due to age or Poor Maintenance.

– Whilst all care is taken, with any Air Conditioner over 7 years of age, the Customer understands there is a risk providing any maintenance to aged equipment and accepts that any failures due to aged components indemnifies Purify Air Con Cleaning from liability.

– Faulty or Deteriorated Pipe Insulation or lagging.

– Faulty or Damaged Electrical Cabling or Circuit Isolating Switches.

– Condensate Pump Failure or leaking where fitted post cleaning.

– Any damage caused to furniture when assisting in removal to enable access to work site.

– Where Air Conditioners are cleaned that have wall mounted televisions below the Air Conditioner, no liability will be accepted for any damage caused by the condensate leaking, in any period post service.

– It is the recommendation of Purify Air Con Cleaning that no flat screen television or wall mounted monitor be wall mounted directly under an air conditioning evaporator.

– Poorly mounted or unprofessional fixing of evaporators to walls or ceilings. Purify Air Con Cleaning will not be held liable for any system damage due to incorrect wall or ceiling fixing of HVAC equipment.

– Purify Air Con Cleaning will only warrant claims with respect to the workmanship of the services provided if the claim is reported within 5 working days of completion of the work. In the event of customer complaint, the customer undertakes to give Purify Air Con Cleaning the opportunity to rectify all work.


– Last updated September 2021