THE PURIFY AIR DIFFERENCE

1. True Value for Your Money

At Purify Air, we believe great service shouldn't come with a hidden catch or inflated price tag. Our pricing is upfront, competitive, and all-inclusive, with no sneaky extras. When we quote a job, we deliver exactly what we promise—no shortcuts.

A major Point of difference is if we quote for a full deep clean but when we get to the job and there is no mould in the AC unit, then we let you know and offer a Sanitise clean instead which is cheaper and will keep you going safely for the next 12 month.

It doesn’t matter if this is 1 unit or 5 units, we are upfront with our clients and give them the option, we don’t just do a full deep clean for the sake of it, costing you unnecessary dollars.

But value isn’t just about price. It’s also about long-term benefits. A properly cleaned air conditioner runs more efficiently, uses less power, and lasts longer—saving you real money over time. We ensure every job is done thoroughly and professionally to protect your investment.

We also help you avoid the big costs associated with system breakdowns, mould remediation, or poor air quality that results from neglect. That’s true value—and it’s why so many customers return to us year after year.

2. A Reputation Built on Honesty

In this industry, trust matters. We’ve built our reputation by being honest, reliable, and upfront. Whether it's a wall split system in a home, a ducted unit in a school, or multiple commercial units across a retail space, our technicians provide clear, straightforward assessments.

If your system doesn’t need a full clean, we’ll tell you. If we see a potential problem that could become a bigger issue down the track, we’ll explain it. We don't use fear tactics or upselling—just factual, easy-to-understand information to help you make informed decisions.

If the air con unit doesn’t work properly then we don't clean it - it may need repairing or even replacing…

Our honesty earns us long-term customers—not just one-off jobs. We believe in doing the right thing even when no one’s watching, and that integrity shows in everything we do.

3. Service That’s Second to None

What really separates Purify Air is our service mindset. From first contact to job completion, our focus is on your satisfaction, and the job is not complete until you are.

Here’s what you can expect when you book with us:

• Prompt, professional communication: We respond quickly, turn up on time, and keep you in the loop from start to finish.
• Qualified, friendly technicians: All our team members are trained, experienced, and genuinely care about the work they do.
• Our technicians are all franchisee business owners so take their businesses and customer service very seriously.
• Thorough cleaning process: We don’t cut corners. We remove, clean and sanitise key components including filters, plastic covers to clean and sanitise outside, treat and physically scrub the fan barrel, fan housing and coils and flush the drainage pipes, all to eliminate the mould, bacteria, and dust build-up in the AC unit and leave it clean and sanitised ready for the next 12 months.
• Respect for your space: We treat your property—whether it's a home, office, or school—with care. We clean up after ourselves and leave things better than we found them.
• Flexible bookings: We work around your schedule to minimise disruption, to find a time that is convenient for you.

4. Specialised Expertise Across Multiple Sectors

Unlike generic cleaners, we understand the specific needs of different customer groups:

• Homeowners: We improve indoor air quality, reduce allergens, and create healthier living environments—especially important for families with children, elderly residents, or people with asthma or respiratory issues.
• Businesses & offices: Clean systems improve energy efficiency, maintain staff comfort, and create a healthier, more productive workplace whilst reducing time lost through illness at work.
• Schools & childcare centres: We help maintain compliance, reduce illness risk, and create safe, fresh learning environments for children and staff.
• Real estate agents & landlords: A clean air conditioner adds value to the property, reduces tenant complaints, and minimises costly maintenance issues.

This sector-specific knowledge ensures tailored service and reliable outcomes for the customer and repeat bookings and referrals for our technicians which is win-win for everyone.

5. Commitment to Clean Air & Public Health

Air conditioners can be breeding grounds for mould, bacteria, allergens, and dust mites if not regularly cleaned. This can trigger asthma, allergies, and other respiratory issues. We’re not just cleaning for looks—we’re cleaning for health.

We use eco-friendly, non-toxic, hospital-grade solutions to sanitise and kill bacteria and mould without releasing harmful chemicals into your home or workplace. The result? Cleaner air, better breathing, and a safer environment for everyone.

We also educate our customers on how to maintain their systems between professional cleans to extend the benefits like washing your own filters every 4 months and running the air con on fan only at the end of the day for 5 min to dry out the unit which slows down the mould.

6. Nationwide Coverage With a Local Feel

As part of a trusted national brand, Purify Air offers consistent service Australia-wide, but with the friendly, personal touch of your local technician. Whether you’re in a busy metro area or a regional town, you’ll get the same quality and care.

We’re proud to support local jobs and be a part of the communities we serve.

7. Ongoing Support & Peace of Mind

Our relationship doesn’t end when the job’s done. We’re always here to answer questions, provide reminders, and schedule regular cleans to keep your system running at its best. With Purify Air, you can save money and your health.